6. In regulation 9—
(a)in paragraph (1) for the word “methods” there shall be substituted the word “method”;
(b)the word “or” shall be deleted at the end of paragraph (2)(a);
(c)for the word “information” at the end of paragraph (2)(b) there shall be substituted the words “information; or”; and
(d)after paragraph (2)(b) there shall be inserted the following sub-paragraph—
“(c)in the case of a query under sub-paragraph (1)(b)(i) in relation to which the supplier’s reply states that the customer is entitled to a payment from the supplier, to make payment by cash, cheque, bank transfer or postal order to the customer of the amount due within the prescribed period from the date of dispatch of the supplier’s reply.”.