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The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009
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- UK Statutory Instruments
- 2009 No. 309
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Changes to Legislation
Revised legislation carried on this site may not be fully up to date. Changes and effects are recorded by our editorial team in lists which can be found in the ‘Changes to Legislation’ area. Where those effects have yet to be applied to the text of the legislation by the editorial team they are also listed alongside the affected provisions when you open the content using the Table of Contents below.
Changes and effects yet to be applied to :
- Sch. para. 1 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 2 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 3 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 4 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 5 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 6 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 7 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 8 coming into force by S.I. 2009/309 reg. 1(2)
- Sch. para. 1 revoked by S.I. 2012/1909 Sch. 8 para. 9(2)(l)
- Sch. para. 2 revoked by S.I. 2013/349 Sch. 10 para. 7(b)
- Sch. para. 3 revoked by S.I. 2015/1862 Sch. 5 Table
- Sch. para. 4 revoked by S.I. 2015/1879 Sch. 4
- Regulations modified by S.I. 2022/734 reg. 31(3)
- Regulations words substituted by S.I. 2022/634 Sch. para. 1(1)(3)
- reg 1 am by S.I. 2009/1768 reg 2
- reg. 1 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 2 words substituted by S.I. 2012/1909 Sch. 8 para. 11
- reg. 2 words substituted by S.I. 2013/349 Sch. 10 para. 7(a)
- reg. 2(1)(2) coming into force by S.I. 2009/309 reg. 1(2)
- reg. 2(1) words inserted by S.I. 2013/235 Sch. 2 para. 123(2)(d)(ii)
- reg. 2(1) words inserted by S.I. 2019/248 reg. 9(2)
- reg. 2(1) words omitted by S.I. 2013/235 Sch. 2 para. 123(2)(d)(i)
- reg. 2(1) words omitted by S.I. 2013/235 Sch. 2 para. 123(2)(d)(iii)
- reg. 2(1) words substituted by S.I. 2013/235 Sch. 2 para. 123(2)(a)
- reg. 2(1) words substituted by S.I. 2013/235 Sch. 2 para. 123(2)(b)
- reg. 2(1) words substituted by S.I. 2013/235 Sch. 2 para. 123(2)(c)
- reg. 2(1) words substituted by S.I. 2013/235 Sch. 2 para. 123(2)(e)
- reg. 2(1) words substituted by S.I. 2015/1862 Sch. 4 para. 4
- reg. 2(1) words substituted by S.I. 2019/248 reg. 9(3)
- reg. 2(1) words substituted by S.I. 2019/248 reg. 9(4)
- reg. 2(3) coming into force by S.I. 2009/309 reg. 1(3)
- reg. 3 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 4 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 5 coming into force by S.I. 2009/309 reg. 1(2)
- reg 6 am by S.I. 2009/1768 reg 3
- reg. 6 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 7 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 7(1)(a) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(a)(i)
- reg. 7(1)(a) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(a)(ii)
- reg. 7(1)(b) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(b)
- reg. 7(1)(b) words substituted by S.I. 2022/634 reg. 37(2)(a)
- reg. 7(1)(b) words substituted by S.I. 2023/1071 reg. 34(2)(a)
- reg. 7(2) words inserted by S.I. 2019/248 reg. 11(3)
- reg. 7(3)-(5) words inserted by S.I. 2019/248 reg. 11(4)
- reg. 7(3) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(c)(i)
- reg. 7(3)(a) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(c)(ii)
- reg. 7(3)(a) words substituted by S.I. 2022/634 reg. 37(2)(c)(i)
- reg. 7(3)(a) words substituted by S.I. 2023/1071 reg. 34(2)(c)
- reg. 7(3)(b) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(c)(iii)
- reg. 7(3)(b) words substituted by S.I. 2022/634 reg. 37(2)(c)(ii)
- reg. 7(3)(b) words substituted by S.I. 2023/1071 reg. 34(2)(d)
- reg. 7(4) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(d)(i)
- reg. 7(4) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(d)(ii)
- reg. 7(4) words substituted by S.I. 2022/634 reg. 37(2)(d)
- reg. 7(4) words substituted by S.I. 2023/1071 reg. 34(2)(e)
- reg. 7(5) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(e)(i)
- reg. 7(5)(a) words substituted by S.I. 2013/235 Sch. 2 para. 123(4)(e)(ii)
- reg. 7(5)(a) words substituted by S.I. 2022/634 reg. 37(2)(e)
- reg. 7(5)(a) words substituted by S.I. 2023/1071 reg. 34(2)(f)
- reg 8 am by S.I. 2009/1768 reg 4
- reg. 8 coming into force by S.I. 2009/309 reg. 1(2)
- reg 8 rev in pt by S.I. 2009/1768 reg 4
- reg. 9 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 10 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 11 coming into force by S.I. 2009/309 reg. 1(3)
- reg. 12 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 13 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 13(5)(a) words substituted by S.I. 2013/235 Sch. 2 para. 123(5)
- reg. 14 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 15 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 16 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 17 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 18 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 18(4) words inserted by S.I. 2019/248 reg. 12(2)(b)
- reg. 18(4) words substituted by S.I. 2013/235 Sch. 2 para. 123(6)(a)(ii)
- reg. 18(4) words substituted by S.I. 2019/248 reg. 12(2)(c)
- reg. 18(4)(a) words substituted by S.I. 2013/235 Sch. 2 para. 123(6)(a)(i)
- reg. 18(4)(b) words substituted by S.I. 2019/248 reg. 12(2)(a)
- reg. 18(5) words substituted by S.I. 2013/235 Sch. 2 para. 123(6)(b)
- reg. 18(5) words substituted by S.I. 2019/248 reg. 12(3)
- reg. 18(6) omitted by S.I. 2013/235 Sch. 2 para. 123(6)(c)
- reg. 18(7) words omitted by S.I. 2013/235 Sch. 2 para. 123(6)(d)
- reg. 19 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 20 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 21 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 22 coming into force by S.I. 2009/309 reg. 1(2)
- reg. 23 coming into force by S.I. 2009/309 reg. 1(2)
Changes and effects yet to be applied to the whole Instrument associated Parts and Chapters:
- blanket amendment words substituted by S.I. 2023/1071 Sch. para. 1
Whole provisions yet to be inserted into this Instrument (including any effects on those provisions):
- reg. 6(1)(ba) inserted by S.I. 2013/235 Sch. 2 para. 123(3)
- reg. 6(1)(ba) words substituted by S.I. 2022/634 reg. 187(2)
- reg. 6(1A)(b) substituted by S.I. 2019/248 reg. 10(3)
- reg. 6(1ZA)(1ZB) inserted by S.I. 2019/248 reg. 10(2)
- reg. 7(1A)(1B) inserted by S.I. 2019/248 reg. 11(2)
- reg. 7(1A)(b) words substituted by S.I. 2023/1071 reg. 34(2)(b)
- reg. 7(1A)(b)(i) words substituted by S.I. 2022/634 reg. 37(2)(b)(i)
- reg. 7(1A)(b)(iii) words substituted by S.I. 2022/634 reg. 37(2)(b)(iii)
- reg. 7(1A)(b)(ii) words substituted by S.I. 2022/634 reg. 37(2)(b)(ii)
- reg. 7(6) inserted by S.I. 2019/248 reg. 11(5)
3.Arrangements for the handling and consideration of complaints
20.Transitional provision: complaints to NHS bodies, primary care providers and independent providers, and investigation by Health Service Commissioner
21.Transitional provision: investigation by Health Service Commissioner in relation to complaints about NHS foundation trusts
CONSEQUENTIAL AND TRANSITIONAL PROVISIONS
1.Amendment of the National Health Service (Pharmaceutical Services) Regulations 2005
2.Amendment of the National Health Service (Local Pharmaceutical Services etc.) Regulations 2006
3.Amendment of the National Health Service (General Medical Services Contracts) Regulations 2004
4.Amendment of the National Health Service (Personal Medical Services Agreements) Regulations 2004
5.Amendment of the National Health Service (General Dental Services Contracts) Regulations 2005
6.Amendment of the National Health Service (Personal Dental Services Agreements) Regulations 2005
7.Amendment to the General Ophthalmic Services Contracts Regulations 2008
8.Transitional provision: the Primary Ophthalmic Services Amendment, Transitional and Consequential Provisions Regulations 2008, and the General Dental Services, Personal Dental Services and Abolition of the Dental Practice Board Transitional and Consequential Provisions Order 2006
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