The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Content of terms with work-seekers: Agencies

16.  In the case of an agency which is to provide the work-seeker with work-finding services for which it is permitted by regulation 26(1) to charge a fee, the terms to be agreed in accordance with regulation 14 shall include—

(a)details of the work-finding services to be provided by the agency;

(b)details of the agency’s authority, if any, to act on behalf of the work-seeker, including whether, and if so, upon what terms it is (in accordance with regulation 11) authorised to enter into contracts with hirers on behalf of the work-seeker;

(c)a statement as to whether the agency is authorised to receive money on behalf of the work-seeker;

(d)details of any fee which may be payable by the work-seeker to the agency for work-finding services including—

(i)the amount or method of calculation of the fee;

(ii)a description of the particular work-finding service to which the fee relates;

(iii)the circumstances, if any, in which refunds or rebates are payable to the work-seeker, the scale of such refunds or rebates, and if no refunds or rebates are payable, a statement to that effect; and

(iv)the method of payment of the fee and, if the fee is to be deducted from the work-seeker’s earnings received by the agency, the circumstances in which it is to be so deducted;

(e)a statement as to whether the work-seeker is required to give notice to terminate the contract between the work-seeker and the agency and, if so, a statement as to the length of the notice required; and

(f)a statement as to whether the work-seeker is entitled to receive notice of termination of the contract between the work-seeker and the agency and, if so, a statement of the length of the notice.