The Provision of Services Regulations 2009

Information about dispute resolution

This section has no associated Explanatory Memorandum

10.  The provider of a service who is subject to a code of conduct, or is a member of a trade association or professional body, which provides for recourse to a non-judicial dispute resolution procedure must—

(a)inform a recipient of the service of that fact, and

(b)mention it in any information document in which the provider gives a detailed description of the service,

specifying how to access detailed information about that procedure.