PART 2DUTIES OF SERVICE PROVIDERS

CHAPTER 1INFORMATION

Duty to make contact details available7

1

The provider of a service must make available contact details to which all recipients of the service can send a complaint or a request for information about the service.

2

Those contact details must include in particular—

a

a postal address, fax number or e-mail address,

b

a telephone number, and

c

where the service provider has an official address, that address.

3

In paragraph (2)(c) “official address” means an address which a person is required by law to register, notify or maintain for the purpose of receiving notices or other communications.