SCHEDULES

SCHEDULE 17The Ombudsman Scheme

Part IIIThe Compulsory Jurisdiction

Fees

15

1

Scheme rules may require a respondent to pay to the scheme operator such fees as may be specified in the rules.

2

The rules may, among other things—

a

provide for the scheme operator to reduce or waive a fee in a particular case;

b

set different fees for different stages of the proceedings on a complaint;

c

provide for fees to be refunded in specified circumstances;

d

make different provision for different kinds of complaint.