Part 1The National Consumer Council
Other functions of the Council
19Advice, information and guidance
1
The Council may issue advice or guidance to any person with a view to improving standards of service and promoting best practice in connection with the handling of complaints made by consumers or any other matter affecting the interests of consumers.
2
The Council may publish advice or information about consumer matters if it appears to the Council that its publication would promote the interests of consumers.
3
For this purpose “information about consumer matters” includes information about the views of consumers on consumer matters.