Part 2Complaints handling and redress schemes

Requirements relating to redress schemes

50Approval of redress schemes: supplementary

1

An application for approval of a redress scheme must be made in such manner, and accompanied by such information, as the regulator to which the application is made may determine.

2

Section 51 applies if the regulator is minded to refuse an application for approval.

3

The scheme administrator of a redress scheme approved by a regulator must notify the regulator of any change to the scheme before the end of the period of 14 days beginning with the day on which the change is made.

4

A regulator may, in accordance with section 51, withdraw its approval of a redress scheme, and may do so generally or in relation to consumer complaints of a description specified by the regulator.

5

In particular, a regulator may withdraw its approval in relation to consumer complaints made on or after a date specified by the regulator.