SCHEDULES

SCHEDULE 11The financial ombudsman service

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In paragraph 14 (scheme operator's rules)—

a

in sub-paragraph (2), after paragraph (f) insert—

fa

allow the correction of any clerical mistake in the written statement of a determination made by an ombudsman;

fb

provide that any irregularity arising from a failure to comply with any provisions of the scheme rules does not of itself render a determination void;”, and

b

in sub-paragraph (7), for “Authority” substitute “ FCA ”.