9.—(1) The licensing authority shall consider any complaints which it receives relating to the provision of facilities for adventure activities by licence-holders and shall, if it considers it necessary, cause those complaints to be investigated.
(2) Following the investigation of a complaint the authority shall take such action as it considers appropriate and, in particular, it may—
(a)revoke or vary the relevant licence;
(b)refer the matter to the relevant enforcing authority.
(3) Where a complaint has been investigated by the authority the authority shall advise the complainant of the result of that investigation and of any action taken by it in consequence.