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The Telecommunications (Data Protection and Privacy) Regulations 1999

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Tracing of malicious or nuisance calls

14.—(1) This regulation shall apply where the relevant telecommunications service provider has been notified by a subscriber that he requests the tracing of malicious or nuisance calls received on his line.

(2) Until such time as action in pursuance of such a request has ceased, the relevant telecommunications service provider or the provider of a relevant telecommunications network, where the subscriber has made application in that behalf, may–

(a)in relation to calls in relation to which the subscriber’s line is the called line, and

(b)so far as it appears to the provider in question necessary or expedient for the purposes of such action,

override anything done to prevent the presentation of the identity of the calling line.

(3) Any term of a contract for the provision of telecommunications services which relates to such prevention shall have effect subject to the provisions of paragraph (2).

(4) In relation to such calls as are mentioned in paragraph (2)(a), nothing in these Regulations shall preclude the relevant telecommunications service provider, or a provider of a relevant telecommunications network, from holding and making available to a person with a legitimate interest therein, data containing the identification of a calling subscriber which were obtained while paragraph (2) applied.

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