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17.—(1) Any liability incurred by a former ombudsman or other person responsible for the operation of a former scheme as a result of an act or omission occurring before commencement in dealing with (or failing to deal with) a complaint referred to that scheme is, after commencement, a liability of the scheme operator.
(2) For the purposes of paragraph (1), it is immaterial whether the complaint is a relevant existing complaint.
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