xmlns:atom="http://www.w3.org/2005/Atom"
Introductory Text
1.Citation, commencement and transitional provisions
2.Revocation
3.Interpretation
Relevant distributor’s individual standards of performance
4.Relevant distributor’s fuse
5.Supply restoration
6.Estimate of charges for connection
7.Notice of supply interruption
8.Voltage complaint
Relevant supplier’s individual standards of performance
9.Providing a meter
10.Meter disputes
11.Pre-payment meters
12.Estimate of charges for repositioning a meter
13.Charges and payments
Common individual standards of performance
14.Appointments
15.Disputes
16.Payments
17.Exemptions
18.Timing of notification
19.Notice of rights
Overall standards of performance
20.Information to be given to customers about overall performance
Signature
SCHEDULE
PART I Prescribed periods and prescribed sums applicable to all relevant operators
PART II
Explanatory Note