SCHEDULES
SCHEDULE 1Amendments to Communications Act 2003 and related amendments
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In section 52 (customer interests)—
a
in subsection (2)(a) after “customers” insert “
, where the complaint relates to contractual conditions, or to the performance of a contract for the supply of an electronic communications network or service
”
,
b
in subsection (2)(b) after “customers” insert “
, where the complaint relates to contractual conditions, or to the performance of a contract for the supply of an electronic communications network or service
”
,
c
after subsection (2)(c) insert—
ca
the payment of compensation to a person in respect of delay in porting a number to another public communications provider, or abuse of the process for porting a number;
d
in subsection (3)(a), after “transparent” insert “
, non-discriminatory
”
.