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The Domiciliary Care Agencies (Wales) Regulations 2004

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Staff handbook and code of conduct

17.—(1) The registered person shall prepare a staff handbook and provide a copy of it to every member of staff and every domiciliary care worker who is not a member of staff.

(2) The handbook prepared in accordance with paragraph (1) shall include a statement as to —

(a)the conduct expected of members of staff and domiciliary care workers, and disciplinary action which may be taken against them;

(b)the role and responsibilities of members of staff and domiciliary care workers;

(c)record keeping requirements;

(d)recruitment procedures; and

(e)training and development requirements and opportunities.

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