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The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011

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This is the original version (as it was originally made).

Duty of Welsh NHS body to conduct an investigation

39.—(1) On receipt of a notification from an English NHS body, a Scottish NHS body or a Northern Irish NHS body, a Welsh NHS body must—

(a)offer to meet with the person who notified the concern; and

(b)undertake an investigation that follows the principles in regulation 23(1)(a), (b), (c), (e), and (h).

(2) On receipt of a notification from an English NHS body, a Welsh NHS body and the English NHS body must co-operate, in a way which satisfies the relevant requirements of this Part—

(a)to determine whether or not a qualifying liability exists; and

(b)if it is determined that a qualifying liability exists, to make an offer of redress.

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