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The Local Government (Best Value) Performance Indicators and Performance Standards (England) Order 2005

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Article 3

SCHEDULE 1General Corporate Health Performance Indicators

Indicator NumberDescription of indicator
(a)

The equality standard 2002 can be found in the publication: The Equality Standard for Local Government. This document was published in October 2001 by the Employers' Organisation for Local Government. The document and related guidance is available from the Employer’s Organisation for Local Government (http://www.lg-employers.gov.uk/diversity/equality).

(b)

Details of the duty to promote race equality are set out in the “Best Value Performance Indicators Guidance 2005/6”. This was published by ODPM on 28th February 2005. Copies can be obtained from ODPM, PO Box 236, Wetherby, LS23 7NB, telephone: 0870 1226 236, e-mail:odpm@twoten.press.net.

1

(a)The level (if any) of the “equality standard”(a) for local government to which the authority conforms; and

(b)The extent to which the authority complies with the duty to promote race equality(b).

2In the financial year, the percentage of invoices for commercial goods and services that were paid by the authority within 30 days of such invoices being received by the authority.
3The percentage of council tax due to the authority in the financial year that is received by the authority during that year.
4The percentage of non-domestic rates due to the authority in the financial year that is received by the authority during that year.
5

Of those employees of the authority who earn salaries in the top 5 percent of all authority employee salaries, the percentage that are—

(a)

women;

(b)

from ethnic minority communities;

(c)

disabled persons .

6The average number of working days or shifts in the financial year recorded as sick leave for the authority’s employees.
7In the financial year, the percentage of authority employees who retire before the standard retirement age for their occupation (excluding those retiring on the grounds of ill health).
8The percentage of authority employees who retire on the grounds of ill health.
9

(a)The percentage of authority employees that are disabled persons.

(b)The percentage of disabled persons in the authority’s area who are economically active.

10

(a)The percentage of authority employees that are from ethnic minority communities.

(b)The percentage of persons who are from an ethnic minority community in the authority area’s who are economically active.

11The percentage of authority buildings open to the public in which all public areas are suitable for and accessible to disabled people.
12The number of types of interactions that are enabled for electronic delivery as a percentage of the types of interactions that are legally permissible for electronic delivery.

Article 4

SCHEDULE 2Education performance indicators

Indicator NumberDescription of indicator
(a)

Young people participating in youth work are assessed either by way of a recorded outcome: an assessment by the youth worker or an accredited outcome: assessments by accredited recognised bodies that offer awards etc. More information on this can be found at: www.nya.org.uk

(b)

The code came into force on 1st January 2002. A copy of the code can be obtained from the Department for Education and Skills.

(c)

Locations where an integrated education and childcare service is provided.

(d)

The National Qualification Framework, devised by the Qualifications, Curriculum Assessment Authority, sets out levels at which various qualifications are recognised. More information can be obtained from : http://www.qca.org.uk/493.html.

1

Percentage of young people in the authority’s area aged 13 to 19 gaining:

(a)

a recorded outcome;

(b)

an accredited outcome(a);

in respect of their participation in youth work compared to the percentage of young people aged 13 to 19 who participate in youth work.

2The percentage of 15 year old pupils in schools maintained by the local education authority achieving five or more GSCEs at grade A* to C (or equivalent).
3The percentage of 15 year old pupils in schools maintained by the authority achieving five GSCEs (or equivalent) including English and Maths at grades A* to G.
4The percentage of pupils in schools maintained by the authority achieving level 4 or above in the Key Stage 2 Mathematics test.
5The percentage of pupils in schools maintained by the authority achieving level 4 or above in the Key Stage 2 English test.
6

Of all of the special educational need statements issued by an authority in a financial year, the percentage which are prepared within 18 weeks–

(a)

excluding exception cases; and

(b)

including those affected by “exceptions to the rule” under the Special Educational Needs Code of Practice(b).

7The percentage of recorded half-day absences of pupils in secondary schools maintained by the authority during the authority’s academic year.
8In primary schools maintained by the authority, the percentage of recorded half-days missed in the academic year due to pupil absences .
9The percentage of pupils permanently excluded from school maintained by the authority who are offered provision of alternative tuition by the authority of 21 hours or more per week.
10

The percentage of 14 year old pupils in schools maintained by the authority achieving a level of 5 or above in the Key Stage 3 test in–

(a)

English

(b)

Mathematics

(c)

Science

(d)

Information and Communication Technology.

11

(a)Percentage of leaders of integrated early education and childcare settings(c) provided by the authority who have a qualification at Level 4, or above, of the National Qualifications Framework(d).

(b)Percentage of integrated early years and childcare settings provided by the authority which have input from staff with graduate or post graduate training in teaching or child development.

12The percentage of pupils in the authority maintained schools achieving level 5 or above in Key Stage 2 English and Mathematics.

Article 5

SCHEDULE 3Performance indicators for the health and social care of children

Indicator numberDescription of indicator
(a)

Children in local authority care means those children either in local authority care homes or who have been placed by the local authority with foster parents.

1The stability of placements of children in local authority care (a) measured by reference to the percentage of all children in local authority care who have been moved to three or more local authority care homes or foster parents in the current financial year.
2Percentage of young people aged 16 or over leaving the care of the local authority in the current financial year who have at least 1 GCSE at grade A* to G, or a General National Vocational Qualification.
3Of those young people aged 16 to 19 in the authority’s area who are employed or in education or training, the percentage who were in the local authority’s care in their 17th year.
4The percentage of cases involving children on the Child Protection Register that were reviewed by the authority’s social services department.
5On the 31st March of each year, the percentage of all children in local authority care in respect of whom a court order for adoption or special guardianship had been made.
6In the current financial year, the change in conception rate in women between the ages of 15 to 17.

Article 6

SCHEDULE 4Performance indicators for the health and social care of adults

Indicator NumberDescription of Indicator
1Number of persons aged 65 and over per 1,000 population who are provided with intensive home care.
2Number of persons aged 65 or over per 1,000 resident population of the authority who are given assistance by the authority to continue to live at home.
3The percentage of items of equipment, provided by the authority to a person aged 65 or over to help him to continue to live at home, which are delivered to the person’s residence within 7 days of the request for the items being made.
4

In the case of care assessments made of the needs of persons aged 65 or over the average of (a) and (b).

(a)

The percentage of assessments which are made by the authority in less than 48 hours; and

(b)

The percentage of assessments which are completed by the authority within 4 weeks

from the time that the authority receives notification that an assessment is required.

5In the case of applications made by persons aged 65 or over for an assessment of their care needs, the percentage of assessments which are completed by the authority within 4 weeks or less of the date of the application.
6In the current year, the number of persons aged 18 and over who receive payments from the authority for the purposes of obtaining equipment to enable them to live independently.

Article 7

SCHEDULE 5Performance indicators for housing and housing related services

Indicator numberDescription of Indicator
(a)

This document can be obtained free of charge from: the enquiries bureau, Building Research Establishment, Garston, Watford WD2 7JR.

(b)

A “non-decent” home is one that is not in a reasonable state of repair, does not have reasonably modern facilities and services and does not provide a reasonable degree of heating.

(c)

This publication is available at: http://www.cre.gov.uk/gdpract/housing_rented_cop.html

1The average “Standard Assessment Procedure (SAP)” rating of residential accommodation owned by the authority (the procedure for determining SAP ratings is described in “Government’s Standard Assessment procedure for Energy Rating of Dwellings” (2001 edition)(a).
2The number of units of residential accommodation (other than accommodation owned by the authority) which have become occupied or been demolished during the financial year as a direct result of action by the authority.
3

In the financial year;

(a)

the proportion of rent due to the authority which is collected;

(b)

the percentage of authority tenants with more than seven weeks rent arrears;

(c)

the percentage of authority tenants with rent arrears, on whom notices of possession have been served;

(d)

The percentage of authority tenants evicted as a result of rent arrears.

4

Satisfaction of tenants of authority residential accommodation with the overall service provided by their landlord, with results broken down by—

(a)

tenants from ethnic minority communities; and

(b)

tenants who are not from ethnic minority communities.

5

Satisfaction of tenants of authority residential accommodation with the opportunities for tenant participation in management and decisions making in relation to housing services provided by the landlord, with the results broken down by—

(a)

tenants from ethnic minority communities; and

(b)

tenants who are not from ethnic minority communities.

6

(a)The proportion of authority residential accommodation which was non-decent(b) at the start of the financial year.

(b)The percentage increase or decrease of non-decent residential accommodation within the financial year.

7

Spending by local authorities on residential accommodation showing—

(a)

proportion spent on planned repairs and maintenance as compared to proportion spent on responsive maintenance and repairs;

(b)

proportion spent on emergency and urgent repairs compared to proportion spent on non-urgent repairs.

8The average time taken to grant tenancies of the authority’s residential accommodation.
9

The extent (if any) to which the authority complies with:

(a)

the Commission for Racial Equality’s Code of Practice in Rented Housing(c); and

(b)

the Good Practice Standards for Social Landlords on Tackling Racial Harassment: Code of Practice for Social Landlords(d).

Article 8

SCHEDULE 6Performance indicators for homelessness

Indicator NumberDescription of indicator
(a)

Under section 193 of the Housing Act 1996 the authority has a duty to secure accommodation for persons with a priority need who are not homeless intentionally.

(b)

Persons in respect of whom the authority accepts that there is a duty to provide accommodation in accordance with section 193 of the Housing Act 1996.

1

The average length of stay in–

(a)

bed and breakfast accommodation and

(b)

hostel accommodation

of households which include dependent children or a pregnant woman and where the applicant for accommodation is unintentionally homeless and in priority need for accommodation.

2The number of people, on a single night within the authority’s area, sleeping or bedding down in the open air, or in buildings or other places not designed for habitation.
3The percentage increase or decrease, from the previous financial year, in the number of households, which include dependent children or pregnant women, placed in temporary accommodation(a).
4The number of households in the financial year that considered themselves homeless, who approached the authority’s housing advice service and for whom housing advice casework intervention resolved their situation.
5The proportion of those households accepted as homeless(b) in the financial year, who had been previously been accepted as homeless by the same authority within the last two years.

Article 9

SCHEDULE 7Performance indicators for housing benefit and council tax benefit

Indicator numberDescription of Indicator
1

Of every thousand housing benefit and council tax cases administered by the authority in a financial year, the number of—

(a)

claimants visited by a representative of the authority for the purpose of preventing fraud and error;

(b)

fraud investigators working for the authority;

(c)

fraud investigations undertaken by the authority;

(d)

convictions from prosecutions of cases involving council tax benefit or housing benefit fraud;

(e)

persons who were given either an administrative fine or a formal caution for council tax or housing benefit related offences.

2The average time for processing a new claim for housing benefit or council tax benefit.
3The average time for processing a notification of a change in circumstance in respect of a person claiming council tax benefit or housing benefit.
4The percentage of cases for which the calculation of the amount of benefit due was correct on the basis of the information available at the time the calculation was made.
5

(a)The percentage of all housing benefit overpayments identified during the financial year which were recovered in the current financial year;

(b)Of the housing benefit overpayments identified in the financial year plus the existing housing benefit overpayment debt –

(i)the percentage recovered during the financial year;

(ii)the percentage written off as unrecoverable.

Article 10

SCHEDULE 8Performance indicators for waste and cleanliness

Indicator numberDescription of indicator
1

Of the total tonnage of household waste arisings –

(a)

the amount in tonnes; and

(b)

the percentage;

sent by the authority for recycling.

2

Of the total tonnage of household waste arisings –

(a)

the amount in tonnes; and

(b)

the percentage;

sent by the authority for composting or for treatment by anaerobic digestion.

3

Of the total tonnage of household waste arisings –

(a)

the amount in tonnes; and

(b)

the percentage;

which have been used to recover heat, power and other energy sources.

4

Of the total tonnage of household waste arisings –

(a)

the amount in tonnes; and

(b)

the percentage;

which have been land-filled.

5The number of kilograms of household waste collected per head of population in the authority’s area and the percentage increase or decrease in this amount compared to the previous financial year.
6The cost to the authority per household of waste collection.
7The cost of waste disposal per tonne of municipal waste.
8

The percentage of households in the authority’s area served by—

(a)

a kerbside collection of recyclables;

(b)

a kerbside collection of at least two recyclable materials.

9

The level of—

(a)

street cleanliness

(b)

graffiti

(c)

fly posting; and

(d)

fly tipping

in the authority’s area.

Article 11

SCHEDULE 9Performance standards for waste authorities

Column (1)

Authority’s 1998-9 recycling and composting rate

Column (2)

Minimum amount of waste which must be sent for recycling or composting in 2005/2006

6% or lessPercentage of household waste sent for recycling and composting is at least 18% of all household waste collected.
More than 6% but less than 13%Percentage of household waste sent for recycling or composting is at least treble that achieved for the financial year beginning on 1st April 1998, or at least 30%, whichever is the smaller.
13% or morePercentage of household waste sent of recycling and composting is at least 30% of all household waste collected.

Article 12

SCHEDULE 10Performance standards for specific waste authorities

Column (1)

Name of authority

Column (2)

Minimum amount of waste which must be sent for recycling or composting in 2005/6

Mendip District Council25%
Sedgemoor District Council19%
South Somerset District Council28%
Taunton Dean Borough Council30%
West Somerset District Council25%
Oxford City Council18%
South Oxfordshire District Council29%
Vale of White Horse District Council29%
Wiltshire County Council30%
Kennet District Council25%
Salisbury District Council30%
Merseyside Waste Disposal Authority22%
Knowsley Metropolitan Borough Council15%
Liverpool City Council15%
Sefton Metropolitan Borough Council21%
St Helens Metropolitan Borough Council15%
Wirral Metropolitan Borough Council18%
Greater Manchester Waste Disposal Authority20%
Bolton Metropolitan Borough Council20%
Bury Metropolitan Borough Council20%
Manchester City Council20%
Oldham Metropolitan Borough Council20%
Rochdale Metropolitan Borough Council20%
Salford City Council20%
Stockport Metropolitan Borough Council30%
Tameside Metropolitan Borough Council20%
Trafford Metropolitan Borough Council20%

Article 13

SCHEDULE 11Performance indicators for Transport

Indicator numberDescription of Indicator
(a)

Section 12 of the Highways Act 1980.

1The percentage of the principal roads in the authority’s area which are principal roads for the purposes of the Highways Act 1980(a) where maintenance should be considered derived from automated conditioned surveys of the roads surface.
2

(a)The percentage on non-principal roads where maintenance should be considered derived from automated conditioned surveys of the roads surface.

(b)The percentage of non-principal roads where structural maintenance should be considered, derived from visual surveys of the road surface.

3

Road safety:

(a)

The number of adults and children killed or seriously injured in road traffic collisions in the authority’s area in the financial year;

(b)

The number of children killed or seriously injured in road traffic collisions in the authority’s area in the financial year;

(c)

The number of adults and children slightly injured in road traffic collisions in the authority’s area in the financial year;

(d)

The percentage increase or decrease in (a), (b) and (c) compared to: (i) the previous year and (ii) the average of those numbers for the period beginning 1st April 1994 and ending 31st March 1998.

4The total number of days per year of temporary traffic controls or road closure on traffic sensitive roads caused by local authority road works, per kilometre.
5The total number of local bus journeys originating in the authority’s area in the financial year.
6The percentage of all pedestrian crossings in the authority that have facilities for disabled people.
7The percentage of the total length of all footpaths and other rights of way which were easy to use by members of the public.
8The percentage of the footpaths in the authority’s area where structural maintenance should be considered, derived from visual surveys.
9

The average number of days taken to repair a street lighting fault, where

the street lighting maintenance is under the control of:

(a)

the authority;

(b)

an electrical company which owns the energy supply network.

Article 14

SCHEDULE 12Performance indicators for the environment, environmental health and trading standards

Indicator numberDescription of indicator
(a)

Copies of the guidance can be obtained from ODPM Publications, PO Box 236, Wetherby, LS23 7NB, tel: 0870 1226 236, email: odpm@twoten.press.net.

1Score against a checklist of enforcement best practice for environment, environmental health and trading standards as set out in the document published in February 2005 by the ODPM entitled “Best Value Performance Indicators Guidance 2005/6”(a).
2The percentage of pollution control improvements completed on time during the financial year.
3

(a)The percentage, in the financial year, of reports of abandoned vehicles that are investigated within 24 hours of them being notified to the authority;

(b)Of the abandoned vehicles which the authority is legally entitled to remove, the percentage that are removed within 24 hours of that legal obligation arising.

4

(a)Number of sites for which sufficient information is available to decide whether remediation is necessary, expressed as a percentage of all sites of potential concern.

(b)Number of sites for which information about remediation may be required expressed as a percentage of all sites of potential concern.

Article 15

SCHEDULE 13Performance indicators for planning

Indicator numberDescription of indicator
(a)

See footnote (b) to Schedule 1.

1The percentage of new homes built on previously developed land.
2

In the current financial year, the percentage of applications determined in accordance with planning standards–

(a)

percentage of major applications determined within 13 weeks;

(b)

percentage of minor applications determined within 8 weeks;

(c)

percentage of other applications determined within 8 weeks.

3The percentage of standard searches for local land charges carried out in 10 or less working days.
4

(a)Whether the authority submitted the local development scheme by 28th March 2005 and from that date maintains a three year rolling programme;

(b)Whether the authority met the milestones set out in the scheme.

(c)Whether the authority published an annual monitoring report required under section 35 of the Planning Compulsory Purchase Act 2004 by December of each year.

5The percentage of appeals allowed against the authority’s decision to refuse a planning application.
6The authority’s score against a checklist relating to the quality of planning services set out in the Best Value Guidance 2005/6(a).

Article 19

SCHEDULE 14Performance indicators for community safety and well-being

Indicator numberDescription of indicator
(a)

See footnote (b) to Schedule 1.

(b)

The Community Legal Services Quality Mark is awarded by the Legal Services Commission to bodies who are able to meet certain criteria for the provision of advice and legal services.

1The number of domestic burglaries in the authority’s area per 1,000 households.
2

Per 1,000 population resident in the authority’s area, the number of–

(a)

violent crimes ;

(b)

robberies.

3The number of vehicle crimes per 1,000 population resident in the authority’s area.
4The number of racial incidents recorded by the authority per 100,000 population resident in the authority’s area.
5The percentage of recorded racial incidents that resulted in further action by the authority.
6An assessment, by reference to the guidance and checklist on domestic violence strategy provided in the Best Value Guidance 2005/6(a), of the authority’s anti-domestic violence strategy .
7Per thousand head of population, the number of drug-users in the authority who are being treated by the NHS or a local authority service in a drug treatment programmes (provided either through the NHS or a local authority service).
8

(a)Total amount spent by the authority on general advice and guidance services provided by external organisations to residents of the authority.

(b)The percentage of the amount in (a) that is spent on organisations holding the Community Legal Service Quality Mark at General Help level and above(b).

(c)Total amount spent on advice and guidance, which is provided directly by the authority to the public, in the areas of: housing, welfare benefits and consumer matters.

Article 20

SCHEDULE 15Performance indicators for culture and related services

Indicator numberDescription of indicator
(a)

A copy of the publication can be obtained at

(c)

Character appraisal is an assessment of an area’s interest and the action needed to help to protect it.

1

Number of visits to museums and galleries which are owned by the authority, housed in an authority owned building or receive at least 20 percent of their funding from the authority:

(a)

The number of visits and enquiries (by way of telephone, in person or through the internet), per 1,000 population resident in the authority’s area, in the financial year.

(b)

The number of visits made in person per year.

(c)

The number of pupils visiting in organised school groups, per year.

2Compliance with the Public Library Service Standards published by the Department of Culture, Media and Sport in October 2004(a).
3

(a)Total number of areas in the authority’s area designated as conservation areas under section 69 of the Planning (Consequential Provisions) Act 1990(b).

(b)The percentage of conservation areas in the authority’s area with an up to date character appraisal(c).

(c)The percentage of conservation areas in the authority’s area in respect of which the authority has published proposals for management.

Article 21

SCHEDULE 16Performance indicators for fire services

Indicator numberDescription of indicator
(a)

Primary fires include fires that: (i) involve non-derelict buildings or vehicles that have not been abandoned, or (ii) where there are casualties or rescues as a result of the fire, or (iii) where five or more fire appliances attend the fire. Secondary fires are all other fires which would not be classed as primary fires.

1

The number of calls to fire attended in respect of:

(a)

primary fires(a) per 10,000 population in the authority’s area;

(b)

accidental fires in dwellings per 10,000 dwellings in the authority’s area.

2

The number of:

(a)

deaths;

(b)

injuries (excluding precautionary checks);

per 100,000 population arising from accidental fires in dwellings.

3The percentage of accidental fires in dwellings where the fire was confined to the room in which it started.
4

The number of calls to malicious false alarms, per 1,000 population in the authority’s area:

(a)

not attended and

(b)

attended

by the fire and rescue services.

5

(a)False alarms, per 1,000 non-domestic properties in the authority’s area, caused by automatic fire detection equipment fitted in the premises.

(b)Number of the properties in (a) where the fire and rescue services attended the property more than once in the financial year.

(c)The percentage of all calls made to the fire and rescue services which are made in relation to a property where there has been more than one attendance by the fire and rescue services in the financial year.

6Amount of expenditure per head of population in the authority’s area on the provision of fire and rescue services.
7

(a)The number of deliberate primary fires (excluding deliberate primary fires in vehicles) per 10,000 population in the authority’s area.

(b)The number of deliberate primary fires in vehicles per 10,000 population in the authority’s area.

(c)The number of deliberate secondary fires (excluding deliberate secondary fires in vehicles) per 10,000 population in the authority’s area.

(d)The number of deliberate secondary fires in vehicles per 10,000 population in the authority’s area.

8The number of fires in non-domestic premises in the authority’s area per 1,000 of such premises.
9The percentage of people in accidental fires in dwellings who escaped unharmed without the assistance of the fire and rescue services.
10

The percentage of fires attended in dwellings where:

(a)

a smoke alarm had activated;

(b)

a smoke alarm was fitted but did not activate;

(c)

no smoke alarm was fitted.

11The percentage of fire-fighters in the authority’s area who are female.

Article 22

SCHEDULE 17Revocations

(1) Order revoked(2) References(3) Extent of revocation
The Local Government (Best Value) Performance Indicators and Performance Standards Order 2003S.I. 2003/530The whole Order
The Local Government (Best Value) Performance Indicators and Performance Standards (Amendment) (England) Order 2003S.I. 2003/864The whole Order
The Local Government (Best Value) Performance Indicators and Performance Standards (Amendment) Order 2004S.I. 2004/589The whole Order
The Police Authorities (Best Value) Performance Indicators Order 2004S.I. 2004/644Article 3
The Local Government (Best Value) Performance Indicators and Performance Standards (Amendment) (No.2) Order 2004S.I. 2004/1176The whole Order
The Fire and Rescue Services Act 2004 (Consequential Amendments) (England) Order 2004S.I. 2004/3168Article 66

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